Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses, working outdoors with underground cables. They can voluntarily join the program, but they may be subject to penalties or early termination fees from the third-party supplier if they switch to the electricity program during the term of their contract with their chosen supplier. We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. The National Grid is launching a new demand flexibility service test tonight, where thousands of households will be asked to turn off their energy-guzzling appliances to help balance the UKs. Newly eligible customers will receive a Customer Notification Letter detailing the program and ways to leave the program (opt-out) those who choose not to opt out will be automatically enrolled.Ĭustomers who have chosen a third-party supplier will not receive an opt-out package and will not be automatically enrolled. Information for electrical installers If you require a new electricity connection please visit our connections pages to apply online or complete an application form. Please keep in mind that future savings cannot be guaranteed because National Grid Basic Service rates change every six months for residential and commercial customers and every three months for industrial customers. The Street Name field should only contain the street name, such as 'Main'.
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